One ecosystem. No gaps in care.
Healthcare should feel like one continuous experience, from everyday needs and urgent questions to long-term treatment and the people who support you along the way.
Compass Medical Group brings together physician-led care, smart technology and an integrated care team to make healthcare easier to reach, better coordinated and more continuous.
Healthcare is more than a single visit.
Health needs rarely happen in one place or at one moment. You may need ongoing support for a chronic condition, a clearer picture of your medications, answers after office hours, or guidance when care feels unfamiliar.
Access care
Get the right support when a health need comes up.
Manage your health
Stay on top of chronic conditions, medications and long-term treatment.
Stay supported
Stay connected with your care team and family every day.
Find your way
Get guidance when care feels unfamiliar or complex.
Different needs. Different moments. One connected ecosystem.
Vision
To deliver continuous, accessible, high-quality healthcare at a reasonable cost, combining smart technology with dedicated teams in the US and Vietnam, so Compass can be your long-term health companion.
Mission
Over the next three years, Compass aims to become the leading healthcare ecosystem for Vietnamese communities in the US and Vietnam, using AI to help our physicians and nurses deliver comprehensive, continuous care, 24/7.
One center. Many services, working together.
Compass Medical Group (CMG) sits at the center of the Compass ecosystem, bringing technology, physicians and operations together so every service runs on the same healthcare foundation.
Different needs. One connected ecosystem.
Compass AgeWell
Continuous care for older adults and people living with chronic conditions.
Learn moreCompass 24/7
Medical guidance whenever you need it, day or night.
Learn moreCompass Companion
A bilingual AI companion for everyday life as we age.
Learn moreCompass Vietnam Care
Care navigation for overseas Vietnamese returning to Vietnam.
Learn moreNon-Medical Service 24/7
Round-the-clock non-medical support for healthcare organizations and their patients.
Learn moreOperational expertise, competitive technology.
Physician-led, technology-enabled
Technology helps gather and organize information. Clinical decisions stay with licensed physicians.
One shared foundation
Our projects share teams, technology and ways of working, so people can move between services without starting over.
Support beyond office hours
Health needs don't stop at 5 p.m. Compass extends access beyond regular business hours in the US.
Efficient operations
An integrated operating model across the US and Vietnam, optimized with AI, keeps costs down and care affordable for more people.
A team by your side
Physicians, pharmacists, nurses, bilingual Vietnamese-English support staff and our operations team, working together within their scope of practice, licensure and applicable regulations.
Vietnamese-speaking physicians
Receive and assess clinical cases through the Compass 24/7 app, with expertise in family medicine, internal medicine, and pulmonary and critical care.
Clinical pharmacists
Review medications, catch interactions and duplicates, and explain clearly in Vietnamese how to take each one. The foundation of MTM.
Care coordinators
Follow up with patients, coordinate care, support chronic disease management and escalate cases according to established workflows.
24/7 bilingual CS team
Non-medical support: appointments, eligibility, paperwork and process information, and passing information on to partners when needed.
Operations team
Keeps CMG's teams and partners working smoothly together, and keeps our technology platform continuously updated and running well. With an operations team in Vietnam, CMG can better support outside US business hours.
Four customer groups, four sets of needs
Older Vietnamese Americans
Focus group- Language barriers make medical advice and medication instructions hard to understand.
- Loneliness and limited social contact often take a toll on both mental and physical health.
- Multiple chronic conditions that need regular monitoring and support (diabetes, high blood pressure, heart disease).
- Taking many medications raises the risk of dosing errors and drug interactions.
Adult children & family caregivers
- Not enough time to be there, especially when living far away or working full time.
- Limited medical knowledge makes it hard to judge changes in a parent's health, so early warning signs get missed.
- Worry about having no reliable way to keep an eye on things from afar.
- The pressure of balancing work, family and caregiving.
Uninsured Vietnamese in the US
- After-hours and emergency visits can be costly without insurance.
- Hard to reach a Vietnamese-speaking doctor who can help right away, especially outside business hours.
- Putting off care because of cost delays treatment of acute symptoms.
- Unsure when the emergency room is truly needed and when things can be handled at home.
Overseas Vietnamese returning to or working in Vietnam
- Unsure how to choose a reputable hospital or clinic, and worried about being overcharged.
- No one to guide them through tests, referrals or follow-up care.
- Hard to compare and transfer medical records between the US and Vietnamese systems.
- Short stays in Vietnam call for quick solutions, but the local healthcare system is unfamiliar.
A complete healthcare ecosystem
From long-term care to everyday support, from urgent questions to care in Vietnam, Compass connects every point of care so your health journey feels simpler and better supported.