Non-Medical Service 24/7
Support whenever it's needed for your patients' non-medical needs.
Our 24/7 bilingual CS team supports your patients with their non-medical needs, so our partners' staff can stay focused on care.
Who it's for
Healthcare organizations, such as home health agencies and medical practices, that want after-hours patient support without adding staff.
What we can support
Our CS team helps with non-medical needs such as appointments, eligibility, paperwork and process information, and passes information on to your team when needed. The scope is agreed with each organization.
Suggested partnership process
A typical way we start working with a new organization. Each step can be adjusted to fit your needs.
Talk with us
Tell us about your patients and your current workflow.
Agree on scope
Together we define the scope of support and start with a pilot.
Go live
Compass runs the service and keeps you updated regularly.
Let's talk about your patients' needs.
Call our team to learn how Non-Medical Service 24/7 can support your organization.